This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website or purchase our industrial hand cleaner products. By using our services, you agree to the practices described in this policy.
1. Information We Collect
We may collect the following types of information:
Personal Information: name, email address, phone number, company name, shipping address.
Order Details: product selections, order history, and payment-related information processed through secure payment gateways.
Technical Data: IP address, browser type, device information, and pages visited.
Business Inquiry Data: messages submitted through contact forms, quotation requests, or OEM/ODM service requests.
2. How We Use Your Information
Your information is used for the following purposes:
To process and deliver your orders.
To respond to your inquiries, quotation requests, or OEM/ODM cooperation.
To improve our products and website performance.
To provide customer service and after-sales support.
To comply with legal obligations and prevent fraud.
3. How We Protect Your Information
We use industry-standard security measures to protect your personal information, including SSL encryption, secure servers, and controlled access to sensitive data. Payment information is processed securely by third-party payment providers and is not stored on our servers.
4. Sharing of Information
We do not sell or rent your personal information. We may share your data only in the following situations:
With logistics partners for order delivery.
With payment platforms for secure transactions.
With service providers who maintain our website or IT systems.
When legally required by government or regulatory authorities.
5. Cookies & Tracking Technologies
Our website may use cookies to improve browsing experience, analyze site traffic, and personalize content. You can disable cookies through your browser settings, but some features may not work correctly.
6. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes described in this policy or as required by law.
7. Your Rights
You may request:
Access to the personal information we hold.
Correction of inaccurate or incomplete data.
Deletion of your personal information (where legally permissible).
To withdraw consent for marketing communications.
8. International Orders
For overseas customers purchasing our industrial hand cleaner products, your information may be processed in countries where our logistics or service partners are located. We ensure all partners follow data-protection standards.
9. Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date.
10. Contact Us
If you have any questions about this Privacy Policy or need support for your order, please contact us at: Email: chenchuqun5@gmail.com Address: Building B-2, No. 36, Hezhong Road, Yuxin Sub-district, Haojiang District, Shantou City, Guangdong Province, China.
